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Return & Refund Policy
TERMS OF CANCELLATION, RETURN AND REFUND
In case of returnable products, you can directly request a return on Website or can contact to our customer care number. If the delivered product is wrong / defective or damaged then return policy is applicable.
We should be notified within 3 days of delivery date of the package. Any claims will not be accepted after 3 days from delivery date.
Products should be returned unused, in their original packaging along with the original price tags, labels, packing, and invoices and original boxes defined as essentials.
Any product returned without essentials will not be accepted and will be sent back to you. If the same is validated by the logistics partner at your doorstep and if the essentials are missing, he will refuse to pick up the product as these are mandatory details to be shipped along with the product.
Bangalore Art Hub have the right to refuse any such returns in the absence of an incomplete product handed over during the return journey.
The return packages should be strongly and adequately packaged so that there is no damage of products during transit.
The returned products are subject to verification and quality checks.
Upon receiving your return request, Our Customer Care shall verify the authenticity and the nature of the request. You may be requested to provide the supporting images or videos for verification. If the request appears to be acceptable under the Returns Policy.
It will take a minimum of 4-6 business days to process your request for return of products.
Refunds are provided for cancellation/return of products, subject to the eligible cancellation/ return as per Return Policy or these terms and conditions, initiated in accordance with the Return or Cancellation Policy.
Time period for refunds 3 to 6 working days post refund initiation, depending on your bank partner.
Refunds cannot be processed to third-party accounts.